prepaid.sprint.comWelcome Sprint Forward Customers | Boost Mobile

Español Coverage Map Find a Store Call To Order Activate Re-Boost Sign In Sign Out Activate Cart IconBoost Logo Phones Phones All Phones iPhone Android Pre-Owned Bring Your Phone Online Deals In-Store Exclusives BoostUP! Wi-Fi Hotspots Tracker + Safe & Found Plans Plans Phone Plans Wi-Fi Hotspot Plans Add on Services International Services Tracker + Safe & Found Why Boost Why Boost Why Choose Boost Refer a Friend Coverage Add on Services Boost Perks Tracker + Safe & Found Deals Support Support Order Status Plans & Services Phones & Devices Lost or Stolen Device Account Management Device Support Community My Boost App Find a Store My Boost My Boost Dashboard Make a Payment Account History My Boost Profile Swap Device Change Plan Search Español Coverage Map Find a Store Activate Re-Boost Sign In Sign Out Phones Plans Deals My Boost Search Cart Icon Close Your session will Expire in Extend Your Session has Expired!! Welcome Sprint Forward Customers! Welcome to the Boost Mobile family! 1. Your Sprint Forward account will automatically transfer to Boost Mobile beginning October 9. 2. You’ll need to keep making payments to your Sprint Forward account through October 8. To make a payment, visit a Boost Mobile store, or pay online at https://myaccount.prepaid.sprint.com . Don’t forget: Sprint refill cards are no longer being sold or refilled, but you can still add money to your account using refill cards purchased before 9/1/19. 3. Once you receive notification that your account has been successfully transferred, you can access your account on Boost Mobile. Download the MyBoost app or visit bootmobile.com/myaccount Your login is the first four digits of your six-digit Sprint Forward pin* Change your password & log in Provide your method of payment You’re all set! *If you forgot your Sprint Forward pin, you can reset it by calling Boost Customer Care at *611 or 888-Boost4U 4. How to make a Boost Mobile payment: By phone Dial #233 to pay with credit, debit or Re-Boost® card. If you’re redeeming a Re-Boost® card, you can find your PIN on back of the card. Online You can pay with debit, credit or Re-Boost® card. You may also pay with a previously purchased Sprint refill card. In person Find a Boost Mobile store near you AutoPay If you’re set up on AutoPay, you’re already good to go. Your service has not been interrupted. Have more questions? If you have more questions after the transfer, please call Boost Mobile Customer Care at 888-266-7848 or 888-BOOST4U, or visit boostmobile.com for FAQs. With Boost You Always Get No service contracts Taxes and fees included Mobile hotspot Unlimited music streaming Unlimited data, talk & text 99% nationwide coverage with voice roaming Want more info? Visit our FAQs › Frequently Asked Questions See More What changes are being made to Sprint Forward and how were customers notified of these changes? We are happy to announce that Sprint Forward customers will now be transitioning to our sister brand Boost Mobile. Customers were notified via SMS beginning 01/10/2019 about the decision to discontinue the Sprint Forward plans. At that time, we said that we were working on a plan to ensure customers will continue to have great service from Sprint and that we would be communicating those details soon. We are letting customers know about the transition to Boost Mobile and what can be expected. I have been a Sprint customer for a long time, why do I have to move to Boost Mobile? We appreciate your loyalty. To ensure that we offer the best service to our customers we regularly examine our plans. At this time a decision to discontinue Sprint Forward has been made. We are committed to providing you with great service, therefore we will transition your account to our sister brand Boost Mobile. We expect that you will keep the same amazing plan, phone and phone number, with taxes and fees included. We are certain you will enjoy being part of the Boost Mobile family. For additional Boost Mobile benefits click here . When will my account move to Boost? Your Sprint Forward account will automatically transfer to Boost Mobile beginning October 9 . Please continue to make payments online at https://myaccount.prepaid.sprint.com or by visiting a Boost Mobile or select Sprint store. Do I need to make any changes to my account for the move to Boost Prepaid? We’ve got you covered! In most cases you won’t have to make any changes. Continue to make your monthly payments on time to keep your account active through the transition. If you would prefer to switch your service to Boost Mobile now and sign up for a new Boost Mobile service plan, we invite you to visit your local Boost Mobile store for assistance. If you would prefer to switch your service to Boost Mobile now and sign up for a new Boost Mobile service plan, we invite you to visit your local Boost Mobile store for assistance or please call Boost Mobile Care, 866-402-7366. Will there be any changes to my bill amount after the transition to Boost? There will be no extra cost added to your monthly payment with the transition to Boost Mobile. If fact, Boost Mobile accounts have taxes and fees included. Customers will end up paying less. You will receive the same level of service or more with your transition to Boost Mobile — at no extra cost to you. Will my phone number stay the same after the transition to Boost Mobile? Yes! You will keep your phone number, if you continue to keep your Sprint Forward account active through mid-September. What Additional Benefits will I receive with my transition to Boost Mobile Service? Taxes and fees will now be INCLUDED in your new Boost Mobile plan. 6,800 Boost Mobile locations nationwide for your convenience. 99% nationwide coverage with voice roaming. Boost Perks, a reward program exclusive to Boost Mobile customers. Can I still refill my account in a Sprint Store or through my Sprint Forward My Account and continue using Sprint Forward refill cards? Beginning 9/1/19, customers will no longer be able to make monthly refill payments in Sprint stores. Until your account is transfered to Boost Mobile, payments can be made online at https://myaccount.prepaid.sprint.com/myaccount/home.do with debit card, credit card or previously purchased refill cards (prior to 9/1/19). Beginning 9/1/19, customers will no longer be able to purchase new Sprint Forward refill products or reload funds to current refill cards. After your account is transfered to Boost Mobile, you will be able to make payments to your account by purchasing Re-Boost cards at a Boost Mobile retailer, pay at a Boost Mobile store or pay online at Boost Mobile My Account. Sprint Forward prepaid refill cards purchased before 9/1/19, can be used to add money to your Boost Mobile account. Please note Sprint Forward and Sprint Prepaid branded Refill cards purchased from Dollar General, Duane Reade, Walgreens and HEB retailers may not work on your account after the transfer to Boost Mobile beginning October 9th. If you are currently holding on to one of these cards, please add it to your Sprint Forward account immediately. Any unused funds remaining on your Sprint Forward account will be transferred to Boost for future use. Find a Store Search for Boost Mobile Locations Search SHOP All Phones iPhone Android Pre-Owned Bring Your Phone Online Deals BoostUP! 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